Terms & Conditions
1) Who we are
Martina Art Photography (“we”, “us”), a photography studio based in Rugby, UK.
Contact details:
- Email: contact@martinaartphotography.co.uk
- Phone: +44 7553 063764
- Address: 17 Bank Street, Rugby, CV21 2QE, United Kingdom
2) What’s included & price
- Each session type (Maternity, Newborn, Smash the Cake, Family, Couples, For Her, Business Branding, or seasonal minis) has its own package details, inclusions, and pricing.
- Standard packages usually include a set number of professionally edited digital images, with optional add-ons such as extra digitals and professional prints.
- Exact prices and inclusions are provided during enquiry and confirmed in writing before booking.
- Deposit: A non-refundable deposit is required to secure your booking (the amount varies depending on the session type).
Special note – Christmas Minis
- Session length: 25 minutes in studio.
- Family size: up to 5 people (see §7 for larger groups).
- Deliverables: 5 professionally edited digital images + digital Christmas card.
- Optional add-ons: extra digitals and professional prints.
- Price: £99.
- Deposit: £29 payable at booking; balance due on the session day.
- Payment methods: balance may be paid in advance or on the day (cash or bank transfer).
3) Booking & deposit
- Christmas Minis: bookings are made online. Your slot is confirmed once the £29 deposit is received.
- All other sessions: bookings are arranged directly with the photographer (via contact form, WhatsApp, or email). The deposit amount and payment instructions will be confirmed in writing.
- Deposits are non-refundable, except if the photographer cancels, in which case you may choose a reschedule or a refund.
4) Balance & payments
- The remaining balance must be paid before or on the day of the session.
- Accepted payment methods: cash or bank transfer.
5) Arrival & lateness
- Please arrive on time. For mini sessions (including Christmas), slots are scheduled closely together with limited flexibility.
- If you are late, please call. We will try to fit you into the nearest available slot, but late arrival may shorten your session.
6) Rescheduling & cancellations
- One reschedule is allowed free of charge if requested at least 48 hours in advance, subject to availability.
- Changes requested less than 48 hours before the session may result in your deposit being forfeited.
- If the photographer cancels, you will be offered a new date or a refund of your deposit.
7) Group size & upgrades
- Standard packages cover up to 5 family members.
- For larger groups (e.g. grandparents, cousins), please contact us directly. A customised package will be offered.
8) Delivery timeline
- Proof gallery is usually delivered within 48 hours after the session.
- Final edited digital images are delivered within 1 week of your selection via digital download.
- Prints (if ordered) are typically delivered within 10 days.
9) Additional images & prints
- Extra digitals and professional prints can be purchased separately (pricing provided after the session).
10) Editing & retouching
- Images are delivered in the photographer’s signature edited style.
- RAW/unedited files are not provided.
- Additional retouch requests may incur an extra fee.
11) Usage rights (licence)
- You are granted a personal licence: you may download, share with family/friends, and make personal prints.
- Not permitted: commercial use, competitions, resale, or use without written permission.
12) Model release & portfolio use
- We may request to showcase selected images on our website or social media (portfolio).
- Consent will be requested at booking (opt-in).
- If you do not give consent, your images will not be used publicly.
13) Children, safety & studio rules
- Children must remain under parental/guardian supervision at all times.
- Please respect studio rules, props, and sets for safety reasons.
14) Health & force majeure
- If you or your child are unwell, please contact us as soon as possible – we will arrange a reschedule where possible.
- In case of illness, accidents, or events beyond our control (e.g. severe weather), we reserve the right to reschedule the session.
15) Vouchers & gifts
- Gift vouchers (if offered) are valid until the date shown on the voucher.
- Vouchers cannot be exchanged for cash (except as required by law).
16) Complaints
- If you are not satisfied, please contact us within 7 days of receiving your gallery or products. We will do our best to resolve the issue.
17) Data protection
- Personal information is processed according to our Privacy Policy (see website footer). This includes handling your booking, communication, and product delivery.
18) Governing law
- These terms are governed by the laws of England and Wales.
- Any disputes shall be subject to the exclusive jurisdiction of the English courts.
19) Updates to these terms
- We may update these Terms & Conditions. The version valid at the time of your booking will apply.